For better understanding please go through with following FAQ’s.
Can customer activate Mahana Din Bhar offer with Din Bhar Offer?
No.
What will be the priority in case customer has BBFD per hour facility with Mahana Din Bhar Offer?
Mahana Din Bhar Offer has higher priority.
Is this offer available on T1, T2, Ushop, Ustar and Retailer packages or not?
Offer is not available on T1 and T2 packages, but Topup Retailers, U-Star and U-Shop can activate this offer.
What will be the priority of utilization, if customer is using this offer along with Voice bucket 701, 702 etc.?
Voice Bucket will be consumed first and then tariff of this offer will be applicable.
Can Uth Full Toss Offer be subscribed along with this offer?
Yes, Uth Full Toss Offer can be subscribed along with this offer.
Can customer activate this offer having U-Advance?
Yes.
Complaint head for logging Complaints w.r.t Ufone Mahana Din Bhar Offer?
Complaint will be logged under Retention n Loyalty Promo Complaint work code by selecting MIB1253 Mahana Din Bhar Offer from MIB Number drop down.
How much time will be required for Opt-in?
Instant, same as LBCs or super call.
What will be the priority of utilization if customer is using Mahana Din Bhar Offer along with Super call and LBC offer?
Mahana Din Bhar Offer will have highest priority over Super Call and LBC offer.
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