This MIB is being issued to communicate the implementation of free of charge USSD based balance inquiry for Postpay subscribers.
Postpay BI similar to Prepaid BI will act as a pivotal promotion medium to promote latest postpay offers and VAS promotions to postpay subscribers in addition to providing convenient balance query service.
Details for implementation:
- Customers can avail the balance inquiry service by pressing *129#
- The following information will be displayed on the USSD prompt:
- Total: Contains total bill of the subscriber generated till date. This figure will reflect the same amount as the total figure in the 456 balance query SMS
- Usage %: Reflects the total % of utilized credit limit
- Minimum Payment: The minimum amount required to top-up account to resume outgoing services once 97% of limit is reached. USSD access to this service will remain open upon blocking of outgoing voice and VAS.
The Total figure will be calculated upon the following billing parameters:
- Previous Balance
- Unbilled
- Line Rent
- Tax
The USSD will only display summary information to the user along with promotional string. Upon each query customers will be sent a SMS with further breakup of his bill and remaining credits. The following information will be sent to the user via SMS:
- Previous Balance
- Unbilled
- Line Rent
- Tax
- Limit
- Usage%
- Free Min Onnet
- Remaining Min Onnet
- Free Min Offnet
- Remaining Min Offnet
- Promo SMS:
Charges:
There will be no charge to access *129# service.
Existing 456 SMS balance query service will be suspended.
0 comments:
Post a Comment